Yesterday, I was shocked to find out that I won the T.Q.S. (Total Quality Service) Award from Time Warner Cable. The T.Q.S. award is awarded once a year to a few members member of each Time Warner Cable Division, specifically 8 people from LA North with thousands of employees. While the Winners Circle Award is awarded to people once a quarter for top sales performance, this award is for people that go “above and beyond” the call of duty in providing excellent customer service. The letter I received states that I am an employee of the year for the Los Angeles Division of Time Warner Cable. How exciting!!! I am very excited and proud to have received this important award at the age of only 21. As a result, of all my hard work and success, Time Warner is taking me and one guest on an all expense paid trip to Puerto Rico. While there, I will have dinner and receive an award and enjoy good times. I will have free airfare, transportation, hotel, and food all courtesy of Time Warner Cable. I am so excited. Of course I would naturally take Mike, my loving fiancee; however, he will be on a mandatory business trip that week in Texas and there is no way humanly possible he can get out of it. As a result, I will be taking one of my girlfriends with me.